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    RETURNS / EXCHANGES ARE ONLY APPLICABLE WITHIN 7 DAYS OF PURCHASING!

    Please take note that our Mandala Tapestries are hand printed tapestries and will have slight imperfections, however, we do our best to ensure our products are of good quality. If you have received a completely defected item, please let us know and we will arrange for a refund or exchange.

    For hygiene reasons, we cannot accept returns for any piercing / earring jewellery.

    If you have received an incorrect item, we will gladly arrange for a collection and return the correct product to you provided it is still in its original packaging and undamaged and within 7 days of delivery to you.

    If you have washed your item, we will not be able to refund you. ONLY HANDWASH for the first time as per instructions sent with each order, thereafter an extremely gentle cold machine wash will suffice and the colours will not run. Do a test on a small area if you are unsure.

    If you have changed your mind about a product and would like to swop all shipping costs will be for your account. (R240 in total) provided it is still in its original packaging and undamaged and within 7 days of delivery to you.

    If you simply do not like the product and want a refund all shipping costs for collection and delivery will be for your account. (R160 in total) provided it is still in its original packaging and undamaged and within 7 days of delivery to you.

    If you would just like to return part of your order - a fee of R105 will be charged provided it is still in its original packaging and undamaged and within 7 days of delivery to you.

    Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.

    *** OUTLYING AREAS INCUR ADDITIONAL COURIER CHARGES 

    We do not accept returns on SALE ITEMS OR PURCHASES MADE WITH COUPON CODES. 

    * All returns subject to stock availability.

    For further enquiries please contact boho@purepeople.co.za